How to deal with Refunds

With my clients I have in the wedding industry, refunds were generally unheard of. Photographers, videographers, planners and even coaches and consultants. Refunds were generally not part of the business model. When someone booked there was generally no need for a refund, unless something happened of someone was unhappy.

 

Refund culture has changed

Covid changed the model. It increased cancellations where people in their complete right had options for refunds. People in these industries generally didn’t hold on to the money to refund because of their cash flow in the past 15-20 years, they never had to have such a substantial amount to refund clients.

In the wedding industry people needed a refund because they couldn’t move to a new date, since 2 years worth of weddings were happening in 1 year. Contractually there were many different reasons why the refund was valid and had to be upheld by the supplier. 

Also with coaches and clients who planned...

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What to do when you’ve lost your MOJO?

I’m having so many clients who feel like they lost their mojo. Do you feel like your drive is gone, you feel lethargic or flat? Do you have things to do on that never-ending to-do list but don’t have the drive to get them done? Why does mojo matter? Mojo is your drive, your enthusiasm, you drive to get stuff done and it does so consistently and persistently.

When we want to create legacies, a functional business and a high performing lifestyle, we need that motivation.

Reasons why you could have lost your mojo

Physical and Lifestyle factors

Have a check-in with yourself. Do you have an underlying health condition that impacts your motivation, do you have irregular breathing, do you have hormonal issues?  Are there lifestyle factors going that are impacting your mojo? Do you have a lack of sleep? We use sleep deprivation as a form of torture. It is strategically used for a negative purpose. It shows you how important sleep is. How much deep sleep are you getting,...

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The reasons vision boards work and how to make one

Goal setting and vision boarding is one of those techniques that you completely embrace for the upcoming periods. I love visions boards, I adore them but sometimes equally roll my eyes when I this practice.  In this blogpost we will cover why visions boards are great, the application of vision boards, how vision can be misleading and the missing ingredient.

Why visions boards are great

Reticular Activating system

In our brains, across the brainstem, is something we call the reticular activating system or RAS for short. Its main function is regulating arousal and sleep-wake transitions. However, the ascending projections of the RAS facilitate the conscious perception of sensory stimuli. Meaning that when it comes to vision boards, this translates to sifting criteria in your RAS, and the perceived need to see and even respond to sensory stimuli.

When we put something on our vision boards, it goes into the RAS which acts like a sift. A good example of this sifting process is...

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How to Stop Procrastinating Now

entrepeneurs tips Apr 10, 2018

Let’s face it, there are times when procrastination happens. Have you ever sat at your desk as an entrepreneur, full of good intentions, and then realise you’d rather faff on Facebook, scroll on Instagram or generally ‘lose time’ being busy doing nothing?

 

And you are not alone, there are many creative ways that people come up with reasons and ways of procrastinating:

They're too tired; 
Too busy; 
Too overwhelmed; 
Too inexperienced; 
Too shy.

So why do we procrastinate? Often because we haven’t aligned with our bigger vision goals and broken them down in actionable steps.

But there is hope and here are my 6 top tips on How to Stop Procrastinating Now

1 – Be Nice.

One of the quickest ways to break out of the procrastination and guilt cycle is to give yourself a break and stop beating yourself up for procrastinating in the first place.

Remember, after you’ve given yourself a good kicking you are still in the...

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